Privacy Policy

Last updated: November 2025

1. Introduction

WhaleWatch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address when you register
  • Payment information (processed securely through Stripe)
  • Account preferences and settings

2.2 Usage Data

We automatically collect information about how you use our Service, including:

  • Session duration and activity
  • Features accessed
  • IP address and browser information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our Service
  • To comply with legal obligations
  • To protect our rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

  • The right to access your personal data
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and comply with legal obligations. Session logs are retained for 30 days and then automatically deleted.

8. Cookies

We use cookies to enhance your experience. For more information, please see our Cookie Policy.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@whalewatch.online